JJ&SW Labs

Tag: Marks and Spencer

  • M&S South Ruislip: what is planned for the former The Range site?

    The short answer

    M&S is reported to have received approval for a new superstore at Victoria Retail Park in South Ruislip, on the site occupied by The Range. Local reporting says Hillingdon Council’s planning committee voted unanimously in favour of the plans.

    That reported approval should not be confused with confirmation that the store is already open or that an opening date has been announced. The available evidence is secondary reporting rather than the underlying council planning record.

    What the proposed store would include

    The reported plans describe a store with:

    • Around 4,131 square metres of sales space.
    • A food hall of approximately 1,686 square metres.
    • Parking and cycle-space changes at the retail park.
    • Reported opening hours extending from early morning into the evening.
    • The potential for 123 new jobs, according to details attributed to M&S.

    A separate report gives an approximate sales area of 61,000 square feet, as well as a food hall, parking and around 120 jobs. However, that report identifies the location as a former Homebase site rather than the former The Range site. Because of that material site mismatch, its figures should be treated as supplementary rather than as definitive confirmation of the South Ruislip proposal.

    Changes to the retail-park site

    The local report says the proposal includes alterations to the building façade, together with changes to parking and cycle provision. It also records both public support and objections during the planning process.

    Reported concerns included the effect on employment and the consequences for existing retail provision. The evidence does not establish the precise number of jobs that may be lost at The Range, so that should not be presented as a confirmed figure.

    What remains uncertain

    The available reports support the core conclusion that an M&S superstore was approved in place of The Range at Victoria Retail Park. They do not, by themselves, establish:

    • A confirmed opening date.
    • That construction or fit-out has been completed.
    • The store’s current trading status.
    • The final details of every planning condition.

    For the most authoritative confirmation of the decision and any later changes, the relevant Hillingdon Council planning record would be the appropriate source to check. The reports also differ over how the previous occupier or site is described, so the former The Range identification should be kept tied to the local report that directly addresses that location.

    Sources and further reading

  • Marks and Spencer returns policy: 28-day standard window and Sale exceptions

    Marks and Spencer returns policy

    For M&S Ireland, the standard returns policy is 28 days for both online and in-store purchases. However, online Sale items have a separate 14-day rule, and some purchases have additional exclusions or restrictions on where and how they can be returned.

    Standard M&S return period

    The official M&S Ireland returns information states that the standard return period is 28 days for:

    • Online purchases
    • In-store purchases

    The page also describes both in-store and postal return routes. The appropriate route may depend on how the item was purchased and the type of product involved.

    Online Sale items

    Online Sale items do not necessarily follow the standard 28-day policy. M&S states that they have a 14-day return limit, together with associated notification and return periods.

    If you are returning an online Sale item, check the applicable dates and instructions on the M&S returns page rather than assuming that the standard 28-day period applies.

    Other restrictions to check

    The policy information also indicates that:

    • Sale items may be subject to different limits and exclusions.
    • Certain Sale, clothing and homeware purchases may have restrictions on the available return location or method.
    • Outlet purchases may also be subject to return-location or return-method restrictions.
    • Returns generally need to be made within the dates stated by M&S.
    • Items must meet M&S’s original-condition requirements, but the available policy excerpt does not show the full list of conditions and exclusions.

    These details mean that the 28-day rule is a useful starting point, not a guarantee that every item can be returned in the same way.

    Before returning an item

    1. Confirm whether the purchase was made online or in a store.
    2. Check whether it was a Sale or Outlet purchase.
    3. Confirm the relevant deadline, particularly for an online Sale item.
    4. Check whether the product category has a specified return location or method.
    5. Review the current M&S instructions for the complete condition and exclusion requirements.

    Jurisdiction note

    The information summarised here comes from M&S’s official Ireland returns page. Returns rules can vary by country, so customers outside Ireland should use the M&S returns information for their own market. The page does not display a clear publication or update date, so check the current official instructions before sending an item back.

    Sources and further reading